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[Resolved]  Citrus Payment Solutions — Made a payment to zara but payment didnt get through

I made a payment to zara from upi and money got deducted from my account but my order got cancelled so please refund my money and the reference no. for transaction is[protected]
my number is [protected]
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Aug 13, 2021
Complaint marked as Resolved 
Verified Support
Jul 02, 2021
Citrus Payment Solutions Customer Care's response Hi,

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 3980.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
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problem solved
thank you!
Reply
Citrus Payment Solutions Customer Care's response, Jul 17, 2021
Verified Support
Hi,

We are glad to know that. Thanks for the confirmation.

Stay Safe, PayU

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