[Resolved]  Citrus Payment Solutions — making a payment of house tax to nashik municipal corporation

Address:422002

Dear sir,
I made an online payment to nashik municipal corporation house tax online and the payment was cut from my acccount for rs 2138 and the transaction id is igafyfbyf3 at 11.05 hrs today on 17 april.
The amount is not showing to be credited in nmc hose tax account and a receipt is not generated where as i got a message from sbi saying amount got deducted from my account.
Pl help asap
Was this information helpful?
No (0)
Yes (0)
May 22, 2019
Complaint marked as Resolved 
Verified Support
Apr 18, 2019
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information