Citrus Payment Solutions — money debited but not credited

Address:	415315
Website:	citrus payment

I transfer money from my account to my sisters account on 26/10/2017at 8.10pm
Money was debitet from my account but not credited to my sisters account of rs 5000 and 50 rs
Please give my money back or credit it for 5000
Txn id:ctx[protected]
Red id:2328795

And for 50 rs txn id:ctx[protected]
Red id:2328833
Please sir solve it... Please rufund my money