[Resolved] Citrus Payment Solutions — Money debited but order cancelled at Zara

[Resolved] Citrus Payment Solutions — Money debited but order cancelled at Zara

A Anamay Singh

I placed an order at the Zara app on 1/11/20. I selected GPay as an option to pay. Money was deducted from my account but order was still pending at Zara app. I have seen this happening to EVERYONE that selects UPI as an option to pay at Zara, still Citrus is least bothered about it. Anyway, I want my refund ASAP. Attaching the proof of the above. +1 photos Was this information helpful? No (0) Yes (0)
Aug 11, 2021 Complaint marked as Resolved Verified Support Nov 02, 2020 Citrus Payment Solutions Customer Care's response Hi, as checked refund was successfully initiated on[protected] for UPI[protected] and shall reflect in the source account within 5 to 7 working days. Please find the needful Bank RRN no. for your reference[protected] Hope this helps. Team Citrus
Add a Comment	Share
Submit Close