[Resolved] Citrus Payment Solutions — Money debited from my Gpay account but not order my product

[Resolved] Citrus Payment Solutions — Money debited from my Gpay account but not order my product

L Lav083

I was placing an order on vasustores.com on 14th jun 2020 and had opted for payment via upi the payment through Google pay for which vasustore had used citrus payment. I did the transaction via lavanya.[protected]@okhdfc and money got debited from my account but vasustore did not received the amount. so vasustores cancelled my order from their side. Kindly check my transaction details and give me refund of my money at the earliest . +1 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Verified Support Jun 16, 2020 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 492.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team
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