[Resolved] Citrus Payment Solutions — Money debited from sbi account but transaction failed

Sarthak Kaushik

from Delhi, Delhi

Address:	122001
Website:	www.citruspay.com

I booked a jet-airways ticket.
From delhi to lucknow for 22/12/2016
after I completed the Transaction by Sbi online payment(net-banking)
funds were debited from my account but it showed that transaction failed due to some internal error.
Ref No. - [protected]IGAAHPXDB7
amount Debited - 1961.00
Date 22/11/2016.
Kindly to see to it as soon as possible.

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Dec 23, 2016

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Nov 22, 2016

Citrus Payment Solutions Customer Care's response Hi Sarthak,

Your issue has been addressed over the email sent by you under the case number 00447218.

In case of any more help or assistance please revert to the same.

Regards,
Citrus Support Team