[Resolved]  Citrus Payment Solutions — money deducted but has been reflected in my hp gas account

I have booked for a gas cylinder and paid using the link to this app. The money (Rs. 785) was deducted from the account but it did not reflect in the gas agency 's receipt. I have to pay on receiving the cylinder. Today the amount has been paid by me while receiving the cylinder, pl refund the money paid through your site. The payment was done on 1 March 2020.
HP gas consumer no: 607848
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Apr 8, 2020
Complaint marked as Resolved 
Verified Support
Mar 04, 2020
Citrus Payment Solutions Customer Care's response
Hi Shankar,
As checked, the above mentioned transaction with UPI reference number UPI[protected] got failed. Further, the amount for same has been refunded on 02/03/2020 and you will receive the same in your source account within 5-7 working days.

Regards,
Team Citrus
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