[Resolved] Citrus Payment Solutions — Money deducted but not received at the other end

[Resolved] Citrus Payment Solutions — Money deducted but not received at the other end

I Ik23 Jul 1, 2021 Jul 23, 2021 This thread was updated on Jul 23, 2021

I had made a purchase with Zara yesterday, i.e. 30/06/2021 via UPI. The amount 4470 got deducted but it was not received by Zara and they cancelled the order. I’m attaching the screenshot of the payment made. Kindly look into this. +1 photos Was this information helpful? No (0) Yes (0)
Aug 12, 2021 Complaint marked as Resolved Money has been refunded. Verified Support Jul 05, 2021 Citrus Payment Solutions Customer Care's response Hi, Please share the Email id or phone number used for processing the transaction so that we can do the needful. Regards, Citrus Support Team Jul 05, 2021 Updated by Ik23 Kindly share an email id so I can share this information with you there. Verified Support Jul 08, 2021 Citrus Payment Solutions Customer Care's response Hi, Please share the details at [protected]@payu.in Regards, Citrus Support Team Jul 08, 2021 Updated by Ik23 Hi I have emailed you the details at [protected]@payu.in Kindly check Thank you Jul 14, 2021 Updated by Ik23 No one has yet reverted to me email. Kindly look into that. Jul 23, 2021 Updated by Ik23 It has been 15 days and I haven’t heard from you. This is extremely frustrating. Please revert soon.
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