[Resolved] Citrus Payment Solutions — Money deducted from account but not paid to Zara

[Resolved] Citrus Payment Solutions — Money deducted from account but not paid to Zara

D Deep4567

Hello, I ordered something from ZARA and I made a payment yesterday of 3580 through UPI from [protected]@okhdfcbank to [protected]@axisbank at 4:26 PM to CITRUS SOLUTIONS PVT LTD and my money got deducted from my account and then my payment went under processing and my order got cancelled later and I didn’t get any return of my payment I want to know where is my money and when I’m going to get the refund Kindly please solve my issue as soon as possible +2 photos Was this information helpful? No (0) Yes (0)
Aug 14, 2021 Complaint marked as Resolved Verified Support Mar 30, 2021 Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 30/03/2021 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays). Regards, Team Citrus
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