[Resolved] Citrus Payment Solutions — Money deducted from my bank account but order is not confirmed by ZARA

[Resolved] Citrus Payment Solutions — Money deducted from my bank account but order is not confirmed by ZARA

A Anshuharsh

Sir/Maam I, Harshit placed an order on ZARA app and paid using UPI but it is still showing payment pending and order is cancelled but money got deducted from my bank account .I request you to please look into it and refund my money as soon as possible. I am attaching a screenshot of the payment Thank you +1 photos Was this information helpful? No (0) Yes (0)
Aug 8, 2021 Complaint marked as Resolved
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PayUMoney Customer Care

from Gurgaon, Haryana

Hi, as checked refund was successfully initiated on[protected] for citrus Txn IdOL[protected]
Source CTXUPI[protected] and shall reflect in the source account within 5 to 7 working days. Please find the needful Bank RRN no. for your reference[protected]. Hope this helps.