[Resolved]  Citrus Payment Solutions — money deducted from your payment site but after entering enrollment number it shows make payment again

Respected sir/mam,
Most humbly i beg to state that i m a trainee teacher persuing d. Eled under your university. Sir, i have done 9 transactions yesterday evening for me and my colleague for d. Eled second year admission through sbi net banking a/c no= [protected].. My transactions were all successful and the money was also deducted from my account.. But later on when i tried to print out the payment status by entering enrollment number it shows that out of 9 transactions only 3 payment were made and the other 6 payment again need to do..
Sir i have paid for all 9 transactions and all were successful but why it shows the payment not done.. Please refund my amount back.. I will be ever grateful to you.. Those nine transactions number are given below-
1) igadwxcsq4
2) igadwxdgd2
3) igadwxecx3
4) igadwxemr1
5) igadwxfdt9
6) igadwxfmm7
7) igadwxfxw4
8) igadwxfmm7
9) igadwxgto0
The enrollment number are as follows-
A) [protected]
B) [protected]
C) [protected]
D) [protected]
E) [protected]
F) [protected]
The above enrollment number transactions was successful and money was deducted from my account but after logging in it shows to make payment again.. So please refund my money back so that i can be able to take admission.
Yours faithfully,
Sumit saul
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Aug 9, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Jul 05, 2018
Updated by Sumit Saul
Sir please check it and refund
Jul 05, 2018
Updated by Sumit Saul
Please review
Verified Support
Jul 09, 2018
Citrus Payment Solutions Customer Care's response
Hi Sumit,

Please note that all your mentioned transactions are successful at our end, the amount for the same has been remitted to the merchant.

For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly in order to get the status at their end.

Regards,
Citrus Support Team
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