[Resolved] Citrus Payment Solutions — Money deduction from my SBI ACCOUNT RS-1800 on 18/05/2021 but not upload in my CSC[protected] wallet ACCOUNT Till date;

S.MANZOOR KOUCHAY

from Nagpur, Maharashtra

May 21, 2021

Address:

BARSOO AWANTIPORA PULWAMA JAMMU AND KASHMIR

Hello Sir/ Madam

DATED: 18/05/2021 i upload to Top-up my CSC wallet rupees 1800
through Citrus payment solution Gateway under transaction ID (
[protected]IGALDPYTV5) the same amount deduction from my SBI
account but not to upload in my CSC wallet[protected] Account till date so
kindly solve my problem as soon as possible.

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Aug 9, 2021

Complaint marked as Resolved

Verified Support

May 21, 2021

Citrus Payment Solutions Customer Care's response Hi,

Please note that this is a successful transaction via Citrus Transaction Id - OL[protected]
at our end, the amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id[protected] in order to get the status at their end.

Regards,
Citrus Support Team