[Resolved] Citrus Payment Solutions — Money got deducted please refund

[Resolved] Citrus Payment Solutions — Money got deducted please refund

S Sriram Saripalli from Hyderabad, Telangana

I have paid for a order in zara via UPI ID and payment gateway was citrus solutions pvt ltd money got deducted from account and zara has not received the amount they have cancelled the order.kindly refund my amount. Please refer to the attached screenshot for details. +1 photos Was this information helpful? No (0) Yes (0)
Nov 19, 2020 Complaint marked as Resolved Nov 13, 2020 Updated by Sriram Saripalli Hi team, Can you please please refund my money. Kindly let us know how many days it will take. Nov 13, 2020 Updated by Sriram Saripalli Please find the screenshot of order cancellation. Please refund my amount.
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Sriram Saripalli

from Hyderabad, Telangana

Hi team,

When i will get my refund amount.

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sriram, as checked refund was successfully initiated on 12th Nov 2020 for UPI[protected] and shall reflect in the source account within 7 to 10 working days. Please find the needful Bank RRN no. for your reference[protected]. Hope this helps.

Regards
Team Citrus

Sriram Saripalli's [Complaint's author] reply, Nov 17, 2020

Hi Team,
Thanks for your reply i’m not able to see the Bank RRN No.