[Resolved] Citrus Payment Solutions — Money has been debited but order not generated in zara | |
I paid the amount of ₹5180 using citrus pay on BHIM on July 25, 2021 while placing order on zara. The amount has been debited from my bank account but the order is not generated the order is not placed. I’m attaching the payments details below Was this information helpful? | |
Aug 28, 2021 Complaint marked as Resolved Verified Support Jul 27, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected] processed for Rs. 5180 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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