[Resolved] Citrus Payment Solutions

[Resolved] Citrus Payment Solutions — money looted

S Sumit yadav sky from Bhagalpur, Bihar

Dear sir, Mai 21/08/2017 ko bihar police ki online form apply ki thi jiska payment maine pnb banking se ki thi or payment kat gaya magar registration nhi hua tha. Maine bank me bhi complain kiya magar waha se message aya hai ki mera account se balance kat gya tha or bihar police ke pass chala gaya tha. So apse niwedan hai ki meri payment ko jald se jald wapas kr se Transected to ecom[protected] Date - 21/08/2017 Mob. No. - [protected] Email id - [protected]@gmail.com Bank name - punjab national bank A/c holder - sumit kumar yadav Account no. - [protected] Ifsc code - punb0612000 Was this information helpful? No (0) Yes (0)
Dec 17, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Nov 15, 2017 Updated by Sumit yadav sky Yet nothing done for my need plss help me refund my money Contact me [protected] Nov 16, 2017 Updated by Sumit yadav sky Its all fake more 500 is deducted from my a/c Verified Support Nov 16, 2017 Citrus Payment Solutions Customer Care's response Hi Sumit, We would like to inform you that the TXN for the Citrus TXN Id CTX[protected] is successful at our end. The amount for the same has been remitted to the merchant. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - [protected] in order to get the status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team
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Comments

Rahulpaglet123

from Lucknow, Uttar Pradesh

My amount is deducted from.bank of baroda account 8308.79 while ticket booking from irctc website but after that transaction failed plz refund my amount...my transaction id is s89739356 as shown by bank and transaction id shown by irctc is [protected]

Citrus Payment Solutions Customer Care's response, Nov 16, 2017

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [email protected] via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team