Good Morning Sirs,
This is Malathi from Chennai.
I had booked two tickets on 11.04.2023 travelling from Chennai to Mettur on Mettur Super Services (MSS) with travel date on 28.04.2023. Ref.No.: 426506 dt 11.4.2023
The amount Rs.1938/- has been debited to your account ID by mistake.
My transaction ID is UPI:[protected]ICICI) on 11.04.2023. Again, i had paid amount for 2 tickets to travel on 28.04.2023 and successfully ticket has been confirmed.
But the amount of Rs.1938/- has not been creidted to my account yet.
I had enquired with MSS and also with my bank, they had informed to check with the Citrus solutions payment gateway for the amount refund.
I request you to check with your account transactions from the above details and make arrangements for early refund please. Please let me know, if any details needed.
My contact no.: [protected]/ [protected].
[protected]@gmail.com/ malathirajan.[protected]@gmail.com Was this information helpful? | 
Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and our respective team will assist you with your query.
Regards,
Team Citrus