Citrus Payment Solutions — my money is debited from my account but my transaction not completed

Address:A 26 Menlo Park Pipe Line Road Gangapur Road

I am going to pay my property tax at nashik municipal corporation website and done a payment through your website but at last money is debited from my account and screen show me *cm90004-duplicate record* this message this happen with me for 2 times the amount are 1472 and 2028
Please look into issue
Thanks
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Hi Pushkart,

Apologies for the inconvenience.

Request you to share your registered number along with the screenshot of transaction details (Transaction id, amount and date) via help.payu.in and we will get this checked for you.

Regards,
Team Citrus
Transaction details as follows:
Account Number : [protected]
Transaction Date :[protected]
Withdrawal Amount : 2, 028.00
Particulars : ECOM CITRUS PAY Gov Mumbai MHIN
Personalised Remarks : not confirmed by site
Pushkar: Transaction details as follows:
Account Number : [protected]
Transaction Date :[protected]
Withdrawal Amount : 1, 472.00
Particulars : ECOM CITRUS PAY Gov Mumbai MHIN
Personalised Remarks : This is not confirmed by website

After payment my page not showed any detail I have send you the my passbook detail
My contact number [protected]
I have attached the photo
My payment mode is debit card Central Bank of India Rupay debit card

Pushkart21's [Complaint's author] reply, Jul 3, 2020
I don't get any message from you.
If you need some more details you can contact me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information