Citrus Payment Solutions — My Zara purchase has been debited but the store has not received my payment

This is very disappointing, please see to it that Zara receives my payment otherwise please refund asap.
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Hi,

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected]
processed on[protected] for Rs. 3670.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team

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