[Resolved]  Citrus Payment Solutions — nios d. el. ed teacher payment - amount deducted from bank a/c. but status payment not made

Dear sirs/madam,
I had made payment for nios - d. El. Ed teacher course using internet banking (Sbi). ₹4511 were deducted from my bank account but still my payment status shows "payment not made".
Moreover after payment i was redirected to the page of nios stating very unusual thing - "your transaction could not be accepted due to following reason-transaction successful".
But still my payment status shows payment not made.

Nios ref. Id - d[protected]
Transaction ref. No. Igabwucyx7
Transaction date and time :[protected] at 12:55 pm

Pls. Solve the problem by either reverse back the amount or made the payment status 'successful'.

Regards,
D. B. Lynser
Kyrphei, east khasi hills
Meghalaya,
Contact no. [protected]