[Resolved] Citrus Payment Solutions — nios d. el. ed transaction failed

dassanu_82

from Koch Bihar, West Bengal

Address:

Uttar Dinajpur, West Bengal, 733129

On the last date of nios registration, i made two payment, but failed. After waiting 48 hour payment status is not updated. On last date i made payment again. But my previous payment not refunded on my account, please refund my amount.

Transaction id 1:

Transaction id 2:

Both are failed please look into this matter.

Sanu das
Mob: [protected]

+2 photos

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Nov 20, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Oct 14, 2017

Updated by dassanu_82 Transaction id 1: [protected]IGACBUPBY5

Transaction id 2: [protected]IGACBXDFU4

Verified Support

Oct 18, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

We would like to inform you that the TXN [protected] and [protected] is successful at our end. Please get in touch with the merchant with Merchant Txn Id in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

Oct 18, 2017

Updated by dassanu_82 Please provide me the merchant id of both transactions