[Resolved] Citrus Payment Solutions — nios d. el. ed untrained teacher registration | |||||
Dear sir, On 30/09/2017, while making payment for d. El. Ed. Untrained teacher service program, amount 4545 deducted from my account sbi 33...92954 with debit card 4591........47 but payment status remained same as not confirmed but each time, money debitted from my account. It happened with me 5 times while registering for different-different candidates of our school. I could stop registering today but as it was last day so it is necessary to register. Kindly return money back to my account as soon as possible. Thanking you, Your's faithfully, Nitesh kumar sharma Was this information helpful? | |||||
Nov 5, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 05, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, We are unable to trace the transaction details with the provided information. Request you to share all the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team. | |||||
 2 Comments | |||||
Comments
Respected sir,
I GOVIND SINGH BHADAURIA Ref. No.- D[protected] I had registered in the D.El.Ed programme of the NIOS for the untrained teacher of the private unaided school.
Sir when my form was successfully submitted and the option of make payment 4545 Rs. was displayed I made a payment .But after waiting for some time when it again showed payment not made I again made a second payment for the same course twice and this time it showed payment completed .After that I found payment was deduct from my account in twice.
Sir it is my humble request to you please refund my excess money for which I will be grateful to you forever .Hope you will initiate to immediate steps for my due request.
My Transaction and bank details are given below.
Name :- GOVIND SINGH BHADAURIA
Mob No. [protected]
Pass :- [protected]@147
Reffrence Num :- D[protected]
Failed Transaction Id :- [protected]
Successful Transaction Id :- [protected]
Payment Date :- 25/09/2017
Account Num. :- [protected]
IFSC Code :- SBIN0030608
Account holder Name :- GOVIND SINGH BHADAURIA
I GOVIND SINGH BHADAURIA Ref. No.- D[protected] I had registered in the D.El.Ed programme of the NIOS for the untrained teacher of the private unaided school.
Sir when my form was successfully submitted and the option of make payment 4545 Rs. was displayed I made a payment .But after waiting for some time when it again showed payment not made I again made a second payment for the same course twice and this time it showed payment completed .After that I found payment was deduct from my account in twice.
Sir it is my humble request to you please refund my excess money for which I will be grateful to you forever .Hope you will initiate to immediate steps for my due request.
My Transaction and bank details are given below.
Name :- GOVIND SINGH BHADAURIA
Mob No. [protected]
Pass :- [protected]@147
Reffrence Num :- D[protected]
Failed Transaction Id :- [protected]
Successful Transaction Id :- [protected]
Payment Date :- 25/09/2017
Account Num. :- [protected]
IFSC Code :- SBIN0030608
Account holder Name :- GOVIND SINGH BHADAURIA
Citrus Payment Solutions Customer Care's response, Oct 12, 2017
Verified Support
Dear Customer,
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace any transaction with the provided details. Please share the below details at support@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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I GOVIND SINGH BHADAURIA Ref. No.- D[protected] I had registered in the D.El.Ed programme of the NIOS for the untrained teacher of the private unaided school.
Sir when my form was successfully submitted and the option of make payment 4545 Rs. was displayed I made a payment .But after waiting for some time when it again showed payment not made I again made a second payment for the same course twice and this time it showed payment completed .After that I found payment was deduct from my account in twice.
Sir it is my humble request to you please refund my excess money for which I will be grateful to you forever .Hope you will initiate to immediate steps for my due request.
My Transaction and bank details are given below.
Name :- GOVIND SINGH BHADAURIA
Mob No. [protected]
Pass :- [protected]@147
Reffrence Num :- D[protected]
Failed Transaction Id :- [protected]
Successful Transaction Id :- [protected]
Payment Date :- 25/09/2017
Account Num. :- [protected]
IFSC Code :- SBIN0030608
Account holder Name :- GOVIND SINGH BHADAURIA