[Resolved]  Citrus Payment Solutions — nios d. i. e. d payment money deducted but not confirmed

Address:Rangareddy, Andhra Pradesh, 500048

As i have paid nios d. I. E. D examination fee but its showing payment is not made, money is also deducted. My amount is rs.757.5/- is deducted and on the nios site it is being showing that the payment not made so please kindly go through my issue and do the needful, i am also uploading the amount deducted message also, and the payment was made[protected]. Please resend my money back to my account. Thank you
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Mar 22, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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