[Resolved] Citrus Payment Solutions — nios deled 2 time payment

mdhakad18

from Mandsaur, Madhya Pradesh

Address:

Mandsaur, Madhya Pradesh, 458880

Dear sir,

I have registered in nios d. El. Ed programme. At the time of make payment i tried but at first it got failed but payment has been deducted from account. However i tried again to make payment and second time it got successfully payment completed.

So my query is that will i get refund for failure payment which is deducted from account.

My nios reference number is d[protected]

Date - 12/09/2017

Please do the needful

Thank you

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Oct 25, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team