[Resolved]  Citrus Payment Solutions — non-refund of fd & rd amount

Address:Satara, Maharashtra, 415002

Date : 7th march 2018
Dear sir... I was invested in citrus company, since june 2011 in fd & rd segment 1) pension scheme amount rs.300000/- (Three lakhs rupees) certificate no. Lpy[protected]
2) recurring deposite rs.39500 /yearly * 5 years.. Amt 1, 98, 000/- (One lakh ninty eight thousands only)
3) fix deposite - rs. 5000 (Certificate no. Csd[protected]
- rs. 5000 (Certificate no. Csd[protected]
- rs.20000 (Certificate no. Csd[protected]
4) recurring deposite rs.50000. (Certificate no. Sfm[protected]
5) recurring deposite rs.10000. (Certificate no. Snm[protected]
6) fix deposite rs.50000. (Certificate no. Csd[protected]

Pls look into matter & help me to recover my hard earned money

Thanks you
Prakash vyankat sawant
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Apr 8, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2018
Citrus Payment Solutions Customer Care's response
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

• Citrus Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
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