[Resolved]  Citrus Payment Solutions — online debit of fee three times

Address:Kangra, Himachal Pradesh, 12345
Website:[email protected]

Respected sir i aditya malik nurpur hp. I pay online fee of sled exam fee three students i made double payment detail is. Rs.758 on pos 80000580 at nips citrus txn#[protected] at 26th feb.2018 at 17:05 pm. Second debit is pos 80000580 at nips citrus txn#[protected] at 17;15 pm same date and third is pos 80000580 at citrus bios txn#[protected] at 17:20pm on 26th feb.2018. Please return these three debits. Thanks sir aditya malik nurpur hp cell. Is. [protected].
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Apr 4, 2018
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2018
Citrus Payment Solutions Customer Care's response
Dear [censored]al,

We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -

• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• First six and last four digits of the card (In case transaction is processed via Credit/Debit Card).
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• UPI / VPA if any used

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team.
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