[Resolved] Citrus Payment Solutions — Online KEA fee payment

Vijeta10

from Hubli, Karnataka

Address:	Dharwad, Karnataka, 580001
Website:	kea.kar.nic.in

Iam nitish, After engineering council of 2016 i had paid KEA fees online on 2nd july 2016 through citrus payment solutions, but it showed payment is unsuccessful. Amount of Rupees 3000 was deducted from my account. After enquring our bank i came to know that amount is transfered to citrus payment. Amount is not paid to KEA and i did not recive any refund.
Please let me know the details about the amount where it went and when it will get refund

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Aug 7, 2021

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hey Vijeta,

Please note that we are unable to locate any transaction with the information shared by you. Hence, request you to send us the transaction details along with the updated bank statement from which the amount has been deducted on [protected]@citruspay.com

Once we receive the details, we would be glad to assist you.

Thanks,
Citrus Support Team