[Resolved] Citrus Payment Solutions — Online payment duplication

krish197580

from Chennai, Tamil Nadu

Address:	641041
Website:	spi cinemas

I have did online transaction of Rs.750 on 03.05.17 for purchasing of movie tickets from SPI Cinemas., thro' my ICICI bank a/c.[protected]. THe payment twicely made.Our bank cc confirms that both the transactions were success. Please check and reverse the amt of Rs.750.
My citrus complaint Ticket ID is[protected]/04.05.17.

Regards
Radhakrishnan N
Mob.[protected]

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Jun 6, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

May 05, 2017

Citrus Payment Solutions Customer Care's response Hi Krish,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team