[Resolved] Citrus Payment Solutions — Online payment money debited from account but order is not placed
V
VarshaReddy5811
Jul 12, 2021
Jul 13, 2021
This thread was updated on Jul 13, 2021
I made a purchase from zara for which i paid through upi. The amount got deducted but the order status was still showing payment pending on zara app.
I request you to kindly refund my amount back.
Screenshot of the UPI payment has been attached.
We regret the inconvenience caused. Your transaction with Citrus ID OL[protected]
processed on[protected] for Rs. 4960.00 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday and bank holiday) from the date of refund.
Feel free to write to us if any other information is required.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment