Citrus Payment Solutions — Online payment problem

Address:Mathura, Uttar Pradesh, 281121
Website:www.upbed.nic.in

Sir my name is sunil kumar verma and when i make payment in upbed entrance form registration no is[protected] and when making payment through credit card then payment is successfully done but after that i again open the check fee status then your portal again show the option to make a payment but it is already deducted from my account. It is not done in my registration.
O please solve the problem.
Thanks
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My name is arjun shegokar, yesterday evening 30th march 2017 i paid rs 970 from axis bank a/c : - [protected] towards electricity bill and my transaction id is[protected] on 30th march 2017. through third party citrus payment solutions (citrus pay) but amount got debited but i didn't receive acknowledgement from vendor.
Sir I pay ignou fees but that was not successful payment according to that my money deducted from my account not return in my account till now
PayUMoney Customer Care's response, Apr 11, 2017
Hi Amit,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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