[Resolved] Citrus Payment Solutions — online transaction was failed but money not refund | |||
Sir, on 8/01/2019 0ne online fee payment to nios was failed where for second time it was success to same payment to 459, that days transaction shown below 08-jan-2019 (08-jan-2019) to transfer inb payu payments private lim [protected]igafdknyi7 transfer to 459 510.62 14, 967.92 (Failed) 08-jan-2019 (08-jan-2019) to transfer inb payu payments private lim [protected]igafdkolr8 transfer to 459 510.62 14, 457.30 (Success) Pl. Refund one amount 510.52 and thus oblige. Was this information helpful? | |||
Jun 5, 2019 Complaint marked as Resolved Verified Support May 03, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
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