Citrus Payment Solutions — Order cancelled at zara but money was debited to citrus

Citrus Payment Solutions — Order cancelled at zara but money was debited to citrus

K Kiki03 Jun 23, 2021 Jun 28, 2021 This thread was updated on Jun 28, 2021

I placed an order at zara for Rs 1670 but it was cancelled as they haven’t received the amount. The money was debited to citrus instead. The refund is not initiated from your side. I need it asap Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Jun 24, 2021

Verified Support

Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus

Prishita Jhamtani's reply, Jun 28, 2021

Same happened with me, I have submitted a complaint please reply and assist as soon as possible I’m very worried for my money

Prishita Jhamtani

Jun 28, 2021

Hello, happened same with me, did u receive amount back??