[Resolved]  Citrus Payment Solutions — order no generated by bank but payment not received. request for refund the amount

Address:Murshidabad, West Bengal, 742159
Website:nios.ac.in

I have made two transaction on 12 sep 2017 to make payment against the admission fees under nios d. El. Ed admission form nios official website through the citrus payment solution payment gate way. The payment was succesful by my bank side the two order no against the payment is (I) [protected] (Ii) [protected]. So request to plz refund my amount as soon as possible.
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Nov 5, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Sep 29, 2017
Updated by Aminul momin
[protected] [protected] - INB/[protected]/CITRUS PAYMENT SOLUTIONS PVT LTD/ 4510.00 DR

[protected] [protected] - INB/[protected]/CITRUS PAYMENT SOLUTIONS PVT LTD/ni 4510.00 DR
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