[Resolved] Citrus Payment Solutions — Order on Zara

Sumedha_Sharma

from Yamuna Nagar, Haryana

Nov 26, 2021

Address:

Yamuna Nagar, Haryana

On 25th November, 2021 I placed an order on zara app and selected upi payment option. They redirected me to citrus payment solutions page. I approved the payment request on google pay upi of 7416 rupees and the amount has been deducted from my account but the app shows payment has failed. Please look into the matter

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Dec 31, 2021

Complaint marked as Resolved

Verified Support

Nov 27, 2021

Citrus Payment Solutions Customer Care's response Hi!

As checked, your transaction is reversed on 26/11/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards, Team Citrus