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[Resolved]  Citrus Payment Solutions — paid property tax through ghmc app through your website

My name is raju, i have paid a property tax through ghmc app by ur citrus solutions pvt. Ltd through google pay upi, please find the attachment of transaction details and transaction id
Citrus solutions pvt ltd. Paid upi is
[protected]@axisbank and amount was debited, but the tax was showing due so please i request you to solve my problem and refund my amount to same upi id as soon as possible.
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May 18, 2020
Complaint marked as Resolved 
Apr 16, 2020
Updated by rajuxip Hi team,

Can you please let me know, when can i expect the resolution from your side. I have to pay the property tax.

Thanks
Raju
Verified Support
Apr 17, 2020
Citrus Payment Solutions Customer Care's response Hi Raju,

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 3628 was a failed transaction. The amount has been refunded to your source account on 10/07/2019 and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
Verified Support
Apr 17, 2020
Citrus Payment Solutions Customer Care's response Hi Raju,

Please ignore the previous response!

We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 3628 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 3 to 5 working days (excluding Saturday, Sunday and bank holiday).

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
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