Citrus Payment Solutions — Payment completed but in my ZARA order its showing as pending payment

Citrus Payment Solutions — Payment completed but in my ZARA order its showing as pending payment

N Ngayaiwon Hashunao Nov 25, 2021 Nov 26, 2021 This thread was updated on Nov 26, 2021

From the ZARA app I ordered and did a payment through Gpay UPI which ₹8612 payment is completed but in my Zara app the payment amount ₹8612is not completed. Was this information helpful? No (0) Yes (0)

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Ngayaiwon Hashunao

Nov 25, 2021

the amount which is mentioned above is sum amount of ₹8612 is deducted on[protected] but the payment is not been reflected to the ZARA app. Which I request to please CREDIT to my account ASAP

Manisha.chawla29

Nov 26, 2021

Same has been done with me

Manisha.chawla29's reply, Nov 26, 2021

Please initiate my refund 🙏🏻

Crimebranchskr's reply, Nov 27, 2021

Dear,
We got your mail. Please forward evidence by whatsapp on 9341477262. Never share any personal information to anyone.

Thanks
Crime branch
Lodhi road delhi

ng Hashunao's reply, Dec 1, 2021

Did you tried with given phone number which is given below?
Any status about the refund money ?