[Resolved] Citrus Payment Solutions — payment completed but it shows "payment not made" in nios website. payment deducted from account.48 hrs over | |||
Sir, i am a principal of a private primary school, udise :- [protected],. All of the untrained teacher of may school are completed All necessary steps to apply the dl. Ed course, payment completed Successfully but till now your web site shows "payment not made". After completing payment, it gives the reference no. And citrus Reference no. But pdf file was not generated. As per the message they Were waited for 48 hrs. But till now it is remain same. Please help us to complete the admission process before last date. This problem is occurred in case of 2 teacher of my school. I am Sending the necessary documents to locate the problem. 1. Name: kanan mondal My nios referance number:- d[protected] Payment reference number:- igacboha08 Citrus reference number:- [protected] 2. Name: sudipta mandal My nios referance number:- d[protected] Payment reference number:- igacbogzt3 Citrus reference number:- [protected] Please clear all the payment so that i can confirmed there admission. Thanking you, Was this information helpful? | |||
Nov 5, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Sep 28, 2017 Citrus Payment Solutions Customer Care's response Hi, We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end. Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Regards, Citrus Support Team | |||
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