[Resolved] Citrus Payment Solutions — payment cut from my account but did not get application no. and password

Mukesh kumar 987000

from Dimapur, Assam

Address:

Bhagalpur, Bihar

Dear sir/madam
I had done my payment today balance deducated from may account but did not get application no and password for bihar police constable

Name;- mukesh kumar
Mobile no - [protected]
Email - [protected]@gmail.com
Date of deposit - 23/08/2017 time -15:01
Ammount - 182.80rs

Kindly send the application no and password or credit balance in my account
A t m no[protected]

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Oct 4, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2017

Citrus Payment Solutions Customer Care's response Dear Customer,

Thank you for contacting Citrus!

Your transaction id's CTX[protected] processed on[protected] for 182.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,

Citrus Support Team

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Comments

Anuradha.ksel

from Hojai, Assam

Payment done ... By... Citrus dehradun but i havent got passward for the form and is showing unrsistered nmbr

Citrus Payment Solutions Customer Care's response, Aug 31, 2017

Verified Support

Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team