Citrus Payment Solutions — Payment debited but not returned back.

pr.tribhuwan

Dec 3, 2022

Address:

Aurangabad , Maharashtra

I have made payment for MSEB tendering purpose on 29/03/2017 of rupees 16590/- two times. This amount of (16590 x 2 = 33180/-) was debitted from my SBI account but was neither credited to concerned tendering authority nor returned back to my account.
I have complained to SBI bank, but they said that its not our fault.
Kindly resolve this issue.
Tranction derails are as follows.
MSETCLCITRUS[protected]/10234700/00
MSETCLCITRUS[protected]/12594000/00

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Dec 5, 2022

Verified Support

Hi! These transactions are more than year old and we are not able to trace the same. Please contact your issuing bank or the merchant for further assistance on the same.