Citrus Payment Solutions — Payment debited from bank but receipt not generated

I have made the online transaction at TCP Haryana website for the payment of the labor cess amounting to RS. 26007.08 through NET Banking on 1 FEB at 1:20 pm. The payment has been debited from my account in Indian Overseas Bank but the receipt failed to generate. The bank transaction ref, is CTRUS-[protected][protected]@828172 made on 1 FEB. kindly refund the amount as the receipt has not been generated.
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Hi!

As checked, this is a failed transaction and we have not received any funds for the same. Please contact your issuing bank in case any accidental debit has happened from your bank account.

Regards,
Team Citrus

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