[Resolved]  Citrus Payment Solutions — payment deducted but merchant not confirm payment status unpaid

Address:Kaimur, Bihar, 821101

I have paid to web - nios.ac.in payment deduct 4511.80 rs but nios.ac.in status not payment conform payment status unpaid merchant not conform. I have to complain bank custmore care bank reply cont merchant my txn details thus
22-sep-2017
(22-sep-2017)
To transfer
Inb national institute of ope
[protected]igacbjims3
Transfer t
4, 511.80 pleaese return my payment and credit in my account immediately
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Nov 1, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Citrus Payment Solutions Customer Care's response
Dear Customer,

Thank you for contacting Citrus!

Your transaction id's [protected] processed on[protected] for 4511.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday).

We appreciate your patience in the interim.

For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Thanks and Regards,
Citrus Support Team
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