Citrus Payment Solutions — Payment deducted from bank but still pending on zara

Citrus Payment Solutions — Payment deducted from bank but still pending on zara

S Sween Dalal

Hi, I’m writing this complaint for deduction of money from my account but didn’t received by the brand (Zara). I ordered something from zara and i made a upi payment through citrus and the payment wasn’t completed but the money is deducted. So please kindly return my money to my account. I will attach proof of deduction with this msg. +1 photos Was this information helpful? No (0) Yes (0)

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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Sween!

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 07/09/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards, Team Citrus