[Resolved] Citrus Payment Solutions — Payment deducted from my credit card but not credited to merchant so kindly refund it

Er. [email protected]

Sep 29, 2022

Address:

Yamuna Nagar

I was paying 1000 rs online for HTET form fees by my HDFC credit card and 1000 rs deducted from my credit card but not credited to merchant . I had talked with HDFC customer care, they said that transaction from our end got succeed so check it with merchant. Now need your kind support to refund my amount.

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Nov 9, 2022

Complaint marked as Resolved

Verified Support

Oct 04, 2022

Citrus Payment Solutions Customer Care's response Hi!

As checked, this is a successful transaction via Citrus transaction Id - OL[protected] and source transaction Id - [protected] at our end. For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, request you to contact the merchant directly to get the status at their end.

Regards,
Team Citrus