[Resolved]  Citrus Payment Solutions — payment deducted with my account

Address:801503
Website:CSBC

Hello sir,
I have doing payment in csbc site for police constable post. First he will deducted payment with my account but form or application id will not showing. I have try more then 50times to sign in to the site but his showing only error please help me and take action about this site. All details will be mentioned below
Date of payment deducted - 03/08/2017
Deducted amount - 182.20rs
Payment id no - [protected]igabtlaly4
Bank - sbi
Deducted site - citrus payment gateway
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Oct 12, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Aug 26, 2017
Balaji Computers's response
fees amount rs 1000
Verified Support
Sep 07, 2017
Citrus Payment Solutions Customer Care's response
Hi,

We would like to inform you that, the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Complaint comments 

Comments

Please help me for this hanging issue.
I have filled b.el.ed. entrance exam apply. i have submitted fees in twice but it is not updated in portal.please help me for resolved this issue.
Registration no - [protected], bank reference no 79055811
1st payment date - 01/07/2017 and 2nd payment date 05/07/2017
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Dear sir
i had made payment on 26th August ₹520.8 with txn id [protected].
After one day I received a message that your fees txn no [protected] has been refunded and it will reflect in your account in 3-5 days.
But after 8 days refund not received yet.
Help me
[protected]

Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,

We would like to inform you that the TXN 051650240645655 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
I transfered money to my bank account through citrus pay app. Amount deducted from my wallet but Amount not credited into my bank account till date. Date of transaction is 26.08.2016.
Citrus Payment Solutions Customer Care's response, Sep 7, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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