[Resolved] Citrus Payment Solutions — payment failed at nios but amount from my net banking

suiam

from Kolkata, West Bengal

Website:

ctruspay.com

Dear sir,
I was filling up form of d. El. Ed teacher training form at dled. Nios.ac.in and had made a payment of rs 4511.80 by using my sbi net banking and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed.

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name - h suiam

A/c no.[protected]

Ifsc-sbin0rrmegb

Sbi payment ref no - [protected]igabxbhe

Nios ref no. D[protected]

Citrus ref no. [protected]

Payment date - 26/08/2017

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Sep 28, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Aug 27, 2017

Updated by suiam Dear sir,
I was filling up form of d. El. Ed teacher training form at dled.nios.ac.in and had made a payment of rs 4511.80 by using my SBI NET BANKING and through citrus payment gate way while making payment. It said that"your transaction not be accepted due to following reasons" "transaction succesful".

The payment at sbi was successful but at nios failed .

So i request you to please refund it to my account

I am giving details kindly look into the matter and do the needful at the earliest.

Name- B SUIAM

A/C no.[protected]

IFSC-SBIN0RRMEGB

Mobile-[protected]

SBI Payment Ref no-
IGABXBHEX6

Nios Ref no. D[protected]

CITRUS Ref no. [protected]
Payment date - 26/08/2017

Verified Support

Aug 28, 2017

Citrus Payment Solutions Customer Care's response Hi,

Your concern has already been addressed over the email sent by you under the case number 1260483. Revert to the same for any more help or support.

Regards,
PayU Care

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Comments

WAKIUL ISLAM

from Duliagaon, Assam

Dear Sir, I Have paid D.El.Ed admission fee, But status is pending. A/c Debited Rs 4510/-

30-Sep[protected]Sep-2017)
TO TRANSFER
INB i-Collect [protected]IGACCNYQL1 4, 510.00

Application Ref No. D[protected]

MD NUR ZAMAN

Ph-[protected]

Kindly Confirm My Payment

Citrus Payment Solutions Customer Care's response, Oct 9, 2017

Verified Support

Dear Customer,

We would like to inform you that the TXN 051601252879844 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 17093013078350 in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

WAKIUL ISLAM

from Duliagaon, Assam

Nios website shows" if amount debited and payment not done then wait 48 hours for next payment"

last date is 30/09/2017, payment date 30/09/2017,