Citrus Payment Solutions — Payment failed but deducted from bank

Citrus Payment Solutions — Payment failed but deducted from bank

T Tps123 from Powai, Maharashtra

I made payment of Rs.100000 through pnb internet banking for payment of credit card bill, but transaction through amajon pay got failed, but my account debited by Rs.100000, details of transaction is enclosed +1 photos Was this information helpful? No (0) Yes (0)
Dec 27, 2020 Updated by Tps123 I am submitting screen shot of my account statement where Rs.100000 debited through PNB internet banking, through amajon pay site for payment of credits card. But payment did not deposited in hdfc credit card
1 Comment	Share
Submit Close

Related Citrus Payment Solutions reviews

View all 2969 Citrus Payment Solutions Reviews

Comments

Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi,

We regret the inconvenience caused. We will check and assist you with the status soon.

Regards,
Citrus Support Team

Citrus Payment Solutions Customer Care's response, Dec 27, 2020

Verified Support

Hi,

We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.

• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team