[Resolved] Citrus Payment Solutions — Payment failed but money deducted.

[Resolved] Citrus Payment Solutions — Payment failed but money deducted.

A Ankit 2000

I was making a payment from zara through upi of 5280. I switched to the upi app and made the payment. Then when i switched back to zara it said something’s wrong try again later. But the money got deducted and zara cancelled the order too. +1 photos Was this information helpful? No (0) Yes (0)
Jul 18, 2020 Complaint marked as Resolved The amount has been credited back
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Citrus Payment Solutions Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Ankit,

Apologies for the inconvenience.

As checked, this is a failed transaction and amount for same has been refunded on 13/07/2020 via RRN[protected]. You will receive the amount in your source account within 5-7 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus