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Citrus Payment Solutions — Payment failed but money was debited

I paid 1490 from upi, money was credited to citrus payment solutions and yet my payment is failed on zara. Help me and refund my money. I hope you will do the needful.
Below i have attached the transaction id.
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    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
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