Citrus Payment Solutions — Payment failure from the merchant side

Hi, here are transaction details
Dear Customer, CITRUS SOLUTION has requested money from you on your ICICI Bank app. By approving the request, Rs 1280.71 will be debited from your account. To authorise, visit mobile.icicibank.com/upiPushNotification

Dear Customer, Account XX920 has been debited for Rs 1280.71 on 23-Dec-22, towards linked [protected]@axisbank. UPI Ref. no.[protected]ICICI Bank.
The merchant Sree krishna sweets says he has not received the payment and not placed the order for my product.

Pls do the needful
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Hi!

As checked, the given transaction via Citrus transaction id OL[protected]
Source CTX and source transaction id UPI[protected] is pending with bank. Please check with your issuing bank for further assistance on the same.

Regards,
Team Citrus

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