[Resolved] Citrus Payment Solutions — payment for nios deled course, money deducted from account but payment status showing "payment not made" | |||
I made payment on dled. Nois.ac.in for registration of diploma in elementary Teaching course. There is payment option through online so used my sbi netbanking Account to make payment. Rs.4511.8 were debited from my account but application status is showing Payment not made. In my application form they were saying to made same payment again but what About my already deducted balance. We have enclosed the bank statement and nios payment status. Bank ref no - igacclzvu8 Payment date -30/09/2017 Please solve my payment problem as soon as possible. Was this information helpful? | |||
Nov 13, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Oct 11, 2017 Citrus Payment Solutions Customer Care's response Dear Customer, Thank you for contacting Citrus! Your transaction id's [protected] processed on[protected] for 4511.80 INR has been refunded to your source account and the amount shall reflect within 7 to 10 working days (Excluding Saturday, Sunday and bank holiday). We appreciate your patience in the interim. For any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php Thanks and Regards, Citrus Support Team | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
Citrus Payment Solutions — nios payment is deduct but not made show payment. complaint
Payment Ref. IGABZISGZ5, INR INR 2, 951.00 09-Sep-2017 is pay by nios but no show made payment. so please refund the rupees.We would like to inform you that the TXN 051212248144844 is successful at our end. Please get in touch with the merchant with Merchant Txn Id - 20170909_124010_A2017302838 in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team