[Resolved]  Citrus Payment Solutions — payment got debited but did not get id or password

Address:Dumka, Jharkhand, 814101

Hi there,

Yesterday (25/08/17) i was applying for bihar constable exam (Csbc - central selection board of constable), while filling second step i did payment it also got debited from my account (520.80inr) but in return i did not get any loin id or password. Till now my mobile number is showing unregistered.
I am providing details below. Please refund at the earliest.

Name - kanheya kumar
Mob no. - [protected]
Email id : [protected]@gmail.com

Bank - icici
Ifsc code : icic0006212

Tranxation detail : vin/citrusp*app/[protected]/0

Regards
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Sep 28, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Citrus Payment Solutions Customer Care's response
Hi,

Your concern has already been addressed over the email sent by you under the case number 01260053. Revert to the same for any more help or support.

Regards,
Citrus Support Team
Complaint comments 

Comments

sir
I was applying for Bihar constable exam (CSBC - central selection board of constable) on 23rd august, while filling second step i did payment it also got debited from my account (520.80INR) but in return i did not get any loin ID or password and my mobile showing unregistered.kindly solve this as fast as possible and refund my money.
Details below:

NAME: LAW KUMAR
email: [protected]@gmail.com
Transaction id: [protected]
Mobile: [protected]
Date:[protected]
Citrus Payment Solutions Customer Care's response, Aug 28, 2017
Verified Support
Hi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.

Alternately for any more assistance, you can also contact us at [email protected] or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
direct reference number
[protected]IGABWOQMZ2
email: [protected]@gmail.com
mobile: [protected]

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